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58 lines
1.9 KiB
58 lines
1.9 KiB
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Bug report HOWTO
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- - - - - - - - - -
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* General rules
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- Be sure the problem you are reporting is not already known, or
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maybe even already solved. Source of information include the BUGS
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file, the mailing-list archives at http://www.via.ecp.fr/ml/videolan/
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and your old friend Google.
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- Be sure to be using a recent version. Bug reports against old
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versions of vlc are likely to be ignored, because changes in the
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program may make it impossible to reproduce the bug, or may even have
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fixed it.
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- Give as many details as possible about your problem! Better too
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much than not enough.
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- Don't forget to say which version of vlc you are using (0.2.91,
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CVS snapshot from 21 Dec 2001, Debian packages 0.2.92-4). It is
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important to tell us where you got the packages from (web site, CVS,
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distribution).
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- Also, your platform is very important. vlc runs on a lot of
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different operating systems, so you should at least provide your
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operating system name and version (Windows 98, Debian Linux woody,
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BeOS, ...) and your CPU (Pentium 3, Sparc, PowerPC, ...).
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* Reporting a ./configure or make issue
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- Give the full log showing the problem:
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./configure <options> > logfile.txt 2>&1
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make 2>&1 > logfile.txt 2>&1
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- When dealing with a ./configure issue, please provide the generated
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config.log file.
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- Your compiler brand and version may be relevant here as well.
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* Reporting a crash
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- Try to reproduce the crash and to explain how you reproduced it.
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- A gdb backtrace can be useful. For it to have any meaning, vlc
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should have been compiled with debug symbols (add the --enable-debug
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flag to ./configure)
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* Where to send bug reports?
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- The vlc-devel mailing-list is probably the best place to send your
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bug report, just email it to <vlc-devel@videolan.org>. If you are
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concerned by the size of the attached files, you can put them on a
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website and post their address instead.
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